CME Program Detail

Title: Physician/Patient Experience 2020 Module: Jim: A Whole Life
Date: Fri, Jan 10th, 2020
Time: 12:00 am - 11:59 pm
Location: Online


Multiple Speakers - NYPQ
Disclosures: None


Target Audience, physicians, residents, physician assistants, nurses, all healthcare professionals

-Recognize that in order to be empathetic we need to understand the patient from the perspective of their whole life.
-Identify at least one new skill to implement into their practice in communicating with their patients.
-Realize the importance of service recovery and also to respond to any outstanding call bell.
-To value the NYP citizenship behavior being responsive and always ask “What else can I do for you?” 
-Implement in our practice the technique of “Teach Back.”

NewYork Presbyterian/Queens is accredited by the Medical Society of the State of New York (MSSNY) to provide continuing medical education for physicians.

NewYork Presbyterian/Queens designates this Live Activity for a maximum of 0.25 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Approval for Podiatric Medical Education

NewYork Presbyterian/Queens is approved by the Council on Podiatric Medical Education as a provider of continuing medical education in podiatric medicine. NewYork Presbyterian/Queens has approved this activity for a maximum of 0.25 continuing education contact hours.

Disclosure Statement
The Medical Society of The State of New York relies upon planners and faculty participants in its CME activities to provide educational information that is objective and free of bias. In this spirit and in accordance with the guidelines of MSSNY, CPME and the ACCME, all speakers and planners for CME activities must disclose any relevant financial relationships with commercial interests whose products, devices or services may be discussed in the content of a CME activity, that might be perceived as a real or apparent conflict of interest. Any discussion of investigational or unlabeled uses of a product will be identified.

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